What you need to know about chargebacks

 

1Chargebacks are a dirty word for businesses. No one wants to open up their inbox or dashboard and see a chargeback notification glaring you in the face.

Chargebacks are when a customer informs their bank about a suspicious charge on their account. Typically a chargeback follows the below scenario.  Continue reading

Introducing Simplify Controls – Fraud prevention in the palm of your hands

Linkedin ControlsAt Simplify Commerce, we’ve always been passionate about simplifying your lives and payments. When we recently surveyed 3,000 small and medium businesses around the world we found some exciting and startling numbers. Our survey found that 89% of businesses are now selling their products or services online have seen an average 40% increase in sales. This is great news!

What we were startled to hear was how many of these businesses are doing so without any means of fraud protection. Businesses need to enter the digital realm with care and protect themselves and their customers against fraud. The growth in e-commerce, as well as increased in-store security measures like EMV, brings with it an even greater risk of online fraud.

Our survey found that business owners are already aware that prominent safety concerns come with an increased digital footprint but few are doing anything about it.

  • Nearly nine out of ten (86%) expressed concern about data security for their business.
  • Even more (89%) are concerned about keeping their customers’ information private.
  • Yet more than half of the respondents (60%) said they don’t use fraud prevention tools.
  • And only 33% report a high understanding of data security for their business.

So today, we launched Simplify Controls, a digital fraud-prevention platform for easily, affordably managing and monitoring your transactions.

Simplify Controls will allow you to control, prevent and monitor e-commerce transactions in real time. With the mobile app and desktop dashboard, you can easily and quickly customize your fraud settings – such as transaction size, country of origin and repeat transactions. The platform then auto-declines transactions to meet your risk tolerance and provides you with smart alerts so you can stay on top of potentially fraudulent activity.

We are literally putting powerful fraud prevention into the palm of your hand.

We are currently offering Simplify Controls through acquiring partners. If you want to learn more about Simplify Controls, the study or how to tell your acquiring banks about the new technology, please visit our Simplify Controls webpage or shoot us an email.

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Extending engagement, sales to mobile apps

Helping you integrate Android Pay

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In a world where mobile dominates, more and more small businesses are extending their online and in-person experience to mobile. Just this past holiday season, customers purchasing their holiday goods off mobile phones accounted for nearly 1 in 5 purchases, gobbling up brick-and-mortar sales. This staggering 58.5% increase in mobile sales solidified mobile as one of the premier sales channels.

For businesses the need is apparent. Now more than ever, small businesses are looking to extend their in-person and online presence to mobile. The most immediate opportunity for many small businesses is to create a responsive website but for many growing brands where consumer engagement and unique environments are key, merely creating a mobile website is not enough.  Continue reading